Effective Date: May 17, 2026
This Privacy Policy explains how Drillimation Systems Co., Ltd. (“Drillimation”), a sole proprietorship organized under the laws of the Commonwealth of Pennsylvania with its principal place of business in Erie, Pennsylvania, collects, uses, shares, and protects personal information through its website, products, and services. If any of our products or services are used by children, this Privacy Policy should be reviewed and explained to them by a parent or guardian. Unless otherwise stated, this policy applies only to information collected through this website and describes the types of information we collect, how we use and share it, how you may access or correct your information, the steps we take to protect it, how we communicate policy updates, and how you can contact us with questions or concerns about the handling of your personal data.
Information Collection, Use, and Sharing
Drillimation Systems collects personal information that you voluntarily provide through this website or through direct communications with us, such as when you contact us by email, submit a form, request information, place an order, or otherwise interact with our products or services. Depending on the nature of your interaction, this information may include your name, email address, mailing address, payment or shipping details, and any other information you choose to provide. We may also collect limited technical information automatically when you use the website, such as your IP address, browser type, device information, referring pages, and general usage data, to help operate, maintain, and improve the website and its security.
We use the information we collect to respond to your inquiries, provide requested products or services, process transactions, fulfill orders, communicate with you about your account or requests, improve our website and offerings, maintain security, and comply with applicable legal obligations. We use personal information only for purposes that are reasonably related to your interaction with us or as otherwise described in this Privacy Policy. We do not sell or rent your personal information. We may share your information with trusted service providers or business partners only to the extent necessary to operate the website, process payments, fulfill orders, provide customer support, host or maintain our systems, or otherwise carry out services on our behalf. We may also disclose information when required by law, legal process, or to protect our rights, property, or safety. If you choose to receive promotional communications from us, we may contact you with updates about products, services, or changes to this Privacy Policy, and you may opt out of those communications at any time.
Your Access to and Control Over Information
Subject to applicable law, you may contact us at any time to request access to, correction of, or deletion of the personal information we maintain about you, or to limit certain future communications from us. You may also ask questions about how your personal information is used or shared. To make any such request, please use the contact information provided on our website, and we will review and respond to your request in accordance with applicable legal and operational requirements. Under the following, you may:
- Request information about whether we maintain personal information about you and, if so, the categories or specific data we have on file.
- Request that we correct or update inaccurate or incomplete personal information.
- Request that we delete personal information we maintain about you, subject to any legal, contractual, or operational obligations that require us to retain certain information.
- Opt out of future promotional or marketing communications from us or express any concern you may have about our use of your personal information.
Contacting us
If you have any questions about this Privacy Policy, would like to request access to, correction of, or deletion of your personal information, or wish to raise a concern about how your information is handled, you may contact Drillimation Systems using the contact information provided on our website. We will review and respond to privacy-related inquiries in accordance with applicable law and our operational requirements. If we knowingly collect personal information from a child under 13, we will address such information in accordance with applicable law, including the Children’s Online Privacy Protection Act (COPPA), and may require involvement by a parent or guardian where appropriate.
Orders
When you place an order with us, we may collect the personal information necessary to process and fulfill that order, such as your name, billing and shipping address, email address, telephone number, and payment details. We use this information to process payments, fulfill and deliver orders, provide order confirmations or updates, maintain transaction records, and contact you if there is an issue with your order. Payment information is used only to complete the transaction and related business operations, and any order-related information we collect is handled in accordance with this Privacy Policy.
Sharing
We may share information in aggregated or de-identified form with service providers, business partners, or other third parties for business, analytics, or operational purposes. This information does not identify you personally and is used only in a manner consistent with applicable law.
We may share the personal information necessary to complete your transaction with third-party service providers that support our business operations, such as payment processors, shipping carriers, website hosting providers, and customer support or order fulfillment vendors. These parties may receive only the information reasonably necessary to perform services on our behalf and are expected to use it only for those purposes, subject to applicable legal and contractual obligations.
If we offer products, features, or services in partnership with a third party, we may share your name, contact information, or other information necessary for that third party to provide the requested service or support the related transaction. We do not authorize such third parties to use your personal information for their own independent purposes except as permitted by law or as otherwise disclosed to you at the time of collection.
Security
We take reasonable administrative, technical, and physical measures designed to protect the personal information we collect against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards are intended to support the security and confidentiality of your information and to help us maintain the integrity of our systems.
When sensitive information is transmitted through our website, we use security measures designed to protect that information during transmission and while it is maintained in our systems, as appropriate to the nature of the data and our operations.
Access to personal information is limited to employees, contractors, or service providers who need it to perform legitimate business functions, and we maintain reasonable safeguards to protect the systems and environments in which such information is stored. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies
We may use cookies and similar technologies on our website to support core site functionality, remember user preferences, understand how visitors use the site, improve performance, and enhance the overall user experience. Cookies are small text files stored on your device by your browser that help the website recognize your browser or remember certain information. Depending on how our website operates, cookies may be used for functions such as maintaining session information, saving preferences, measuring site traffic, and supporting analytics or other operational features.
Some cookies or similar technologies may be provided by third-party service providers that assist with functions such as analytics, embedded content, payment processing, or other website operations. Where applicable, those third parties may collect information through their own cookies or similar tools subject to their own privacy practices. You can generally control or disable cookies through your browser settings, and, where offered, through any cookie preferences or consent tools made available on the website. Please note that disabling certain cookies may affect the availability or functionality of some parts of the site.
Links
Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Drillimation Systems. This Privacy Policy applies only to information collected through this website and does not apply to information collected by any third-party site, service, or application that may be accessible through a link on our website. Drillimation does not assume responsibility for the content, security, or privacy practices of those third parties, and we encourage you to review their privacy policies and terms before providing any personal information or using their services.
Surveys & Contests
From time to time, Drillimation Systems may provide you the opportunity to participate in contests, sweepstakes, or information-gathering surveys on our site. Participation in these surveys or contests is completely voluntary. You may choose whether to participate and, consequently, whether to disclose any requested information.
Requested information typically includes contact information (such as your name, email address, and shipping address) and demographic information (such as your zip code or age level). Contact information will be used to notify winners, verify eligibility, and award prizes. Survey data is used internally for purposes of monitoring, analyzing, and improving the functionality, user experience, and overall satisfaction of our site and services.
Drillimation does not sell your survey or contest data. We may use third-party service providers to host surveys or manage prize fulfillment. These service providers are contractually prohibited from using your personal identifiable information for any secondary purposes. Because participation is based entirely on your consent, you can withdraw your participation or request the deletion of this data at any time by contacting Drillimation.
Notification of Changes
Drillimation Systems reserves the right to update or change the Privacy Policy at any time. If Drillimation make any material changes to how we treat your personal information, we will notify you by placing a prominent notice on our website and/or by updating the “Effective Date” at the top of this page.
Changes to this Privacy Policy become effective immediately upon being posted to this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information we collect. Your continued use of our site or apps after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Other Provisions as Required by Law
Depending on your location, specific regional privacy laws may apply to you. Drillimation Systems is committed to respecting your privacy rights globally.
Under the California Privacy Rights of CalOPPA and CCPA/CPRA, Drillimation does not currently alter its behavior or respond to “Do Not Track” signals browser headers, as no uniform industry standard for recognizing them has been established. California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for direct marketing purposes.
If you are visiting our site or using our apps from the European Union, European Economic Area (EEA), or the United Kingdom, our legal basis for collecting and using your personal data depends on the information concerned and the context in which we collect it (such as your consent or to fulfill an order). Under these regulations, you have the right to:
- Access, correct, update, or request deletion of your personal information.
- Object to the processing of your data, ask us to restrict processing, or request portability.
- Withdraw your consent at any time if we collect your data based on consent.
In accordance with the Children’s Online Privacy Protection Act (COPPA), Drillimation does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not attempt to send any personal information about yourself to us without first consulting a parent or guardian. If we learn that we have unlawfully collected personal information from a child under 13, we will delete that information as quickly as possible.
Drillimation Systems 